Orvera AI Featured in the CMP Research Prism for Voicebot & Conversational IVR

Engineering Lead

Location

Pune, India and Palo Alto, CA

Employment Type

Full-time

Location Type

On-site

Department

Engineering & Technical

Role Overview

We are seeking an experienced Engineering Lead to lead a cross-functional engineering team responsible for building and scaling core components of our B2B SaaS platform. This role combines hands-on technical contribution with ownership of team execution, code quality, and delivery outcomes.

You will partner closely with Product, Design, and DevOps to deliver reliable, scalable, enterprise-grade systems while mentoring engineers and setting technical direction.

Key Responsibilities

Technical Leadership & Architecture

  • Lead the design and implementation of backend-heavy, distributed systems
  • Review and approve technical designs, architecture decisions, and implementation approaches
  • Ensure systems meet standards for scalability, reliability, security, and performance

Team Leadership & Delivery

  • Lead and mentor a team of engineers through sprint planning, execution, and retrospectives
  • Own delivery timelines, scope trade-offs, and engineering execution quality
  • Foster strong engineering practices including code reviews, testing, and documentation

Hands-On Development

  • Contribute directly to code, particularly in complex or high-impact areas
  • Debug production issues and guide root-cause analysis and resolution
  • Set examples for engineering excellence and technical rigor

Cross-Functional Collaboration

  • Partner with Product Management to translate requirements into technical plans
  • Collaborate with Design and Frontend teams on end-to-end system delivery
  • Work with DevOps on deployment, monitoring, and infrastructure improvements

Process & Quality

  • Drive continuous improvement in development processes and tooling
  • Ensure adherence to security, compliance, and data-protection standards
  • Support incident response, post-mortems, and system hardening initiatives

Qualifications

  • 8–12+ years of professional software engineering experience
  • 2–4+ years in a technical leadership or lead engineer role
  • Strong hands-on experience with backend systems (Python, Java, or similar)
  • Proven experience designing and scaling production systems
  • Ability to lead teams across geographies and time zones

Preferred Experience

  • Experience building enterprise SaaS or platform-based products
  • Familiarity with cloud infrastructure and distributed systems
  • Experience working in global or hybrid engineering organizations
  • Exposure to security, compliance, or regulated environments is a plus

What We Offer

  • High-impact leadership role with technical ownership
  • Opportunity to influence architecture and engineering culture
  • Competitive compensation and benefits
  • Global collaboration across Pune and Palo Alto teams

Compensation

Pune, India: Competitive local market compensation

Palo Alto, CA: $190,000 – $230,000 base + bonus, equity, and benefits

Apply for Engineering Lead

Please complete the application below. Fields marked as '*' are mandatory.

Candidate Information

Role Details

Resume & Links

Drag & drop your resume here or click to upload

Work Authorization

Authorized to work?

Require visa sponsorship?

Agentic Conversational AI Platform for Contact Center | Orvera