Last updated May 02, 2025
Introduction
THIS PRIVACY POLICY DESCRIBES HOW ORVERA AI ('WE', 'OUR', OR 'US') COLLECTS, USES, SHARES, AND PROTECTS PERSONAL INFORMATION OBTAINED THROUGH OUR WEBSITE (orvera.ai) AND RELATED SERVICES. YOU EXPRESSLY CONSENT TO THE PROCESSING AND USE OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, SUCH AS WHEN YOU:
- VISIT OUR WEBSITE AT https://orvera.ai/, OR ANY WEBSITE OF OURS THAT LINKS TO THIS PRIVACY NOTICE.
- ENGAGE WITH US IN OTHER RELATED WAYS, INCLUDING ANY SALES, MARKETING, OR EVENTS.
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.
Personal Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.
We may collect the following types of personal information:
- Name, email address, phone number
- IP address, device type, browser information
- Information submitted via contact forms, surveys, or feedback
- Usage data via cookies and analytics tools
- Any additional information submitted voluntarily by users
Legal Obligation to Disclose
Orvera AI may (and you authorize us to) disclose information Orvera AI has collected from and about you (including Personal Information) if Orvera AI believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to enforce our Orvera AI Terms of Use and Privacy Policy; or (c) to protect and defend the rights or property of us, the users of our Services, or third parties;(d) To perform a contract with you; (e) Our legitimate interests, such as improving our services.
Use of Personal Information
Personal Information you submit to Orvera AI, or to third parties that support us in collecting information, is used by us to provide you and other users with the Services, to respond to requests that you make, to improve our services, and to operate, maintain, and improve the features, functionality, performance, and support of the services.
Orvera AI uses the Personal Information that it gathers about you for the following purposes:
- To provide our services to you, to communicate with you about your use of the Services, to respond to your inquiries, to fulfil your orders, and for other customer service purposes, which may include communicating with you via email
- To tailor the content and information that Orvera AI may send or display to you, personalized help and instructions, and to otherwise personalize your experiences while using the website or the services
- To share with website affiliates, and/or vendors of products you have expressed interest in as a means of establishing communication between both you and such vendors or affiliates
- For marketing and promotional purposes. For example, Orvera AI may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information Orvera AI thinks may interest you. Orvera AI also may use the information that Orvera AI learns about you to assist us in advertising our services on third party websites
- To better understand how users’ access and use the website and services, both on an aggregated and individualized basis, to improve the website and services and respond to user desires and preferences, and for other research and analytical purposes
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.
Your Rights
You may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw your consent
To exercise your rights, contact us at legal@orvera.ai.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Measures include encryption, access control, secure data storage, and incident response procedures.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of each site you visit.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new policy on our website. Please review this page regularly for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: legal@orvera.ai.
FAQs
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with our websites and the Services, the choices you make, and the products and features you use.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by contacting us at legal@orvera.ai. We will consider and act upon any request in accordance with applicable data protection laws.