CallBotics is now Orvera AI - built for the agentic era of enterprise conversational AI→
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Storms. Surges. Seasonal Billing Chaos. Handled Instantly Without Adding Headcount.

Orvera AI' human-like AI voice agents handle 70 to 85% of calls across billing, outage updates, and service transfers. This eliminates hold times, lifts CSAT, and reduces cost per call without requiring additional staff.

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Top Use Cases

Mark's Hazard Line & Emergency Outage Report

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Steve's High Bill & Refund Status Inquiry Request

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David's Multi-Utility Outage & Billing Support Call

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Impact Snapshot

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70–85%
of utility calls are resolved without human escalation
Zero
wait and hold time even during outages and seasonal billing spikes
2x Faster
resolution for start, stop, and move service calls
65–90%
lower cost per call
Up to 25%
improvement in CSAT across high-friction workflows

We Integrate Seamlessly With Your Tech Stack

Oracle UtilitiesSAP IS-USalesforceZendeskGenesysTwilioTalkdeskESRI

Storm season used to paralyze our call center. Now, 80% of outage and billing calls are handled by AI agents. Customers get real answers instantly, and our agents are no longer overwhelmed.

— Director of Customer Experience, Regional Utility Provider

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See How Orvera AI
Can Work for You

Book a 30-minute discovery call with our team.
No pressure, just possibilities.