Orvera AI Featured in the CMP Research Prism for Voicebot & Conversational IVR

People Operations Coordinator

Location

Pune, India

Employment Type

Full-time

Location Type

On-site

Department

Operations & Support

Role Overview

We are seeking a People Operations Coordinator to support day-to-day HR and people operations for our India-based teams. This role focuses on employee lifecycle management, HR operations, compliance, and internal coordination, ensuring a consistent and professional employee experience aligned with global standards.

You will work closely with HR leadership and cross-functional teams to support hiring, onboarding, and ongoing people processes.

Key Responsibilities

Employee Lifecycle Management

  • Coordinate onboarding and offboarding processes for employees
  • Maintain accurate employee records, documentation, and HR systems
  • Support probation, confirmation, and exit processes

HR Operations & Compliance

  • Ensure compliance with local labor laws, policies, and internal guidelines
  • Support payroll inputs, leave tracking, and attendance management
  • Coordinate with external vendors for HR-related services when required

Hiring & Onboarding Support

  • Assist with interview scheduling, candidate coordination, and documentation
  • Prepare offer letters, contracts, and onboarding materials
  • Ensure smooth onboarding experiences for new hires

Employee Engagement & Support

  • Act as a point of contact for employee queries related to policies and processes
  • Support internal communication, engagement initiatives, and events
  • Assist in performance review cycles and feedback processes

Reporting & Process Improvement

  • Maintain HR dashboards and basic reporting
  • Identify operational gaps and suggest process improvements
  • Support audits and internal reviews as required

Qualifications

  • 2–5+ years of experience in HR Operations, People Operations, or HR Coordination
  • Strong understanding of HR processes and documentation
  • Familiarity with Indian labor laws and HR compliance basics
  • Strong organizational and communication skills
  • High attention to detail and confidentiality

Preferred Experience

  • Experience working in a SaaS or technology company
  • Familiarity with HRIS tools and payroll systems
  • Experience supporting distributed or global teams
  • Exposure to recruitment or employee engagement initiatives

What We Offer

  • Opportunity to support a growing, global SaaS organization
  • Clear ownership of people operations processes in India
  • Collaborative, professional work environment
  • Competitive compensation and benefits in Pune, India

Apply for People Operations Coordinator

Please complete the application below. Fields marked as '*' are mandatory.

Candidate Information

Role Details

Resume & Links

Drag & drop your resume here or click to upload

Work Authorization

Authorized to work?

Require visa sponsorship?

Agentic Conversational AI Platform for Contact Center | Orvera