Orvera AI Featured in the CMP Research Prism for Voicebot & Conversational IVR

Product Manager

Location

Palo Alto, CA

Employment Type

Full-time

Location Type

On-site

Department

Product & Marketing

Role Overview

We are seeking a Product Manager to drive strategy, execution, and delivery for core areas of our B2B SaaS platform. This role is responsible for translating business objectives and customer needs into a clear product roadmap, while partnering closely with Engineering, Design, Go-to-Market, and Customer teams.

You will own product outcomes end to end, from discovery and definition through launch and iteration, with a strong focus on scalability, reliability, and customer value.

Key Responsibilities

Product Strategy & Roadmap

  • Define and manage the product roadmap aligned with company strategy and customer priorities
  • Identify and prioritize opportunities based on customer feedback, market trends, and business impact
  • Translate high-level strategy into clear product requirements and measurable outcomes

Customer & Market Understanding

  • Partner with customers, Sales, and Customer Success to deeply understand user needs and pain points
  • Conduct discovery through customer interviews, data analysis, and usability testing
  • Incorporate market and competitive insights into product planning

Execution & Delivery

  • Write clear, detailed product requirements, user stories, and acceptance criteria
  • Partner with Engineering and Design to deliver high-quality, scalable solutions
  • Lead sprint planning, backlog grooming, and release readiness activities
  • Ensure on-time delivery while maintaining high standards for quality and usability

Cross-Functional Collaboration

  • Work closely with Product Marketing on positioning, launches, and enablement
  • Partner with Sales and Customer Success to support launches and customer adoption
  • Communicate product plans, progress, and outcomes to stakeholders and leadership

Measurement & Continuous Improvement

  • Define success metrics and monitor product performance post-launch
  • Use data and customer feedback to iterate and improve product experiences
  • Balance short-term execution with long-term platform thinking

Qualifications

  • 5–8+ years of Product Management experience in B2B SaaS
  • Proven track record of owning and delivering customer-facing products
  • Strong experience working with Engineering teams in agile environments
  • Ability to prioritize effectively in complex, fast-moving environments
  • Excellent communication and stakeholder management skills

Preferred Experience

  • Experience building enterprise-grade SaaS platforms or multi-tenant systems
  • Background in data platforms, APIs, AI-enabled products, or workflow software
  • Familiarity with enterprise security, compliance, and scalability requirements
  • Prior experience in high-growth or enterprise SaaS environments

What We Offer

  • Opportunity to work on mission-critical products used by enterprise customers
  • High-ownership role with influence over product direction
  • Competitive compensation and comprehensive benefits
  • Collaborative, in-person culture in Palo Alto, CA

Compensation

Base Salary Range: $145,000 – $185,000 (based on experience)

Additional: Bonus, equity, and full benefits

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