Engineering & Technical
Solutions Architect
This page describes the Solutions Architect opening at Orvera AI, an AI agent company for customer experience teams, and how to apply.
Dallas, TX and Palo Alto, CAFull-timeOn-siteEngineering & Technical
Role overview
We are seeking experienced Solutions Architects to serve as the technical bridge between customers, sales, and product teams. This role is responsible for designing customer-specific solutions, leading technical discovery, and ensuring successful technical alignment from pre-sales through deployment.
You will work closely with Enterprise Account Executives, Product Management, and Engineering to translate customer requirements into scalable, secure solutions.
Key responsibilities
Pre-Sales Technical Leadership
- Partner with Enterprise Account Executives during discovery and solution design
- Lead technical conversations with customer engineering, IT, and architecture teams
- Design solution architectures aligned to customer requirements and platform capabilities
- Deliver technical presentations, demos, and proof-of-concepts
Solution Design & Architecture
- Map customer workflows, integrations, and data flows to platform capabilities
- Design scalable, secure architectures tailored to each customer's environment
- Document solution designs, assumptions, and technical dependencies
Deployment & Technical Enablement
- Support customer onboarding and implementation from a technical perspective
- Collaborate with Engineering and Customer Success on deployment and integration
- Identify technical risks early and recommend mitigation strategies
Cross-Functional Collaboration
- Provide product feedback based on customer technical requirements
- Partner with Product and Engineering to influence roadmap and architecture decisions
- Support sales enablement with technical collateral and best practices
Security & Compliance Alignment
- Address customer questions related to security, data handling, and architecture
- Support technical due diligence during customer evaluations
- Align solutions with customer IT, security, and compliance standards
Qualifications
- 6–10+ years of experience in Solutions Architecture, Sales Engineering, or Technical Consultin
- Strong understanding of SaaS architectures, APIs, and integrations
- Experience working with B2B customers and complex technical environments
- Ability to communicate technical concepts clearly to both technical and non-technical audiences
- Strong problem-solving and solution-design skills
Preferred Experience
- Experience supporting B2B SaaS sales cycles
- Familiarity with cloud platforms (AWS, GCP, Azure)
- Exposure to security reviews, architecture reviews, or corporate IT processes
- Experience working closely with Sales and Product teams
What We Offer
- Customer-facing technical role with high impact on revenue and customer success
- Opportunity to influence product direction through customer insights
- Competitive compensation and comprehensive benefits
- Teams based in Dallas, TXPalo Alto, CA
Compensation
Base Salary Range:
- Dallas, TX: $150,000 – $180,000
- Palo Alto, CA: $170,000 – $205,000
- Additional:
- Bonus, equity, and full benefits