We are seeking experienced Solutions Architects to serve as the technical bridge between customers, sales, and product teams. This role is responsible for designing customer-specific solutions, leading technical discovery, and ensuring successful technical alignment from pre-sales through deployment.
You will work closely with Enterprise Account Executives, Product Management, and Engineering to translate customer requirements into scalable, secure solutions.
Key Responsibilities
Pre-Sales Technical Leadership
Partner with Enterprise Account Executives during discovery and solution design
Lead technical conversations with customer engineering, IT, and architecture teams
Design solution architectures aligned to customer requirements and platform capabilities
Deliver technical presentations, demos, and proof-of-concepts
Solution Design & Architecture
Map customer workflows, integrations, and data flows to platform capabilities
Design scalable, secure architectures tailored to enterprise environments
Document solution designs, assumptions, and technical dependencies
Deployment & Technical Enablement
Support customer onboarding and implementation from a technical perspective
Collaborate with Engineering and Customer Success on deployment and integration
Identify technical risks early and recommend mitigation strategies
Cross-Functional Collaboration
Provide product feedback based on customer technical requirements
Partner with Product and Engineering to influence roadmap and architecture decisions
Support sales enablement with technical collateral and best practices
Security & Compliance Alignment
Address customer questions related to security, data handling, and architecture
Support technical due diligence during enterprise evaluations
Align solutions with customer IT, security, and compliance standards
Qualifications
6–10+ years of experience in Solutions Architecture, Sales Engineering, or Technical Consultin
Strong understanding of SaaS architectures, APIs, and integrations
Experience working with enterprise customers and complex technical environments
Ability to communicate technical concepts clearly to both technical and non-technical audiences
