Role overview

We are seeking experienced Solutions Architects to serve as the technical bridge between customers, sales, and product teams. This role is responsible for designing customer-specific solutions, leading technical discovery, and ensuring successful technical alignment from pre-sales through deployment.

You will work closely with Enterprise Account Executives, Product Management, and Engineering to translate customer requirements into scalable, secure solutions.

Key responsibilities

Pre-Sales Technical Leadership

Partner with Enterprise Account Executives during discovery and solution design
Lead technical conversations with customer engineering, IT, and architecture teams
Design solution architectures aligned to customer requirements and platform capabilities
Deliver technical presentations, demos, and proof-of-concepts

Solution Design & Architecture

Map customer workflows, integrations, and data flows to platform capabilities
Design scalable, secure architectures tailored to enterprise environments
Document solution designs, assumptions, and technical dependencies

Deployment & Technical Enablement

Support customer onboarding and implementation from a technical perspective
Collaborate with Engineering and Customer Success on deployment and integration
Identify technical risks early and recommend mitigation strategies

Cross-Functional Collaboration

Provide product feedback based on customer technical requirements
Partner with Product and Engineering to influence roadmap and architecture decisions
Support sales enablement with technical collateral and best practices

Security & Compliance Alignment

Address customer questions related to security, data handling, and architecture
Support technical due diligence during enterprise evaluations
Align solutions with customer IT, security, and compliance standards

Qualifications

6–10+ years of experience in Solutions Architecture, Sales Engineering, or Technical Consultin
Strong understanding of SaaS architectures, APIs, and integrations
Experience working with enterprise customers and complex technical environments
Ability to communicate technical concepts clearly to both technical and non-technical audiences
Strong problem-solving and solution-design skills

Preferred Experience

Experience supporting enterprise SaaS sales cycles
Familiarity with cloud platforms (AWS, GCP, Azure)
Exposure to security reviews, architecture reviews, or enterprise IT processes
Experience working closely with Sales and Product teams

What We Offer

Customer-facing technical role with high impact on revenue and customer success
Opportunity to influence product direction through customer insights
Competitive compensation and comprehensive benefits
Teams based in Dallas, TXPalo Alto, CA

Compensation

Base Salary Range:

Dallas, TX: $150,000 – $180,000
Palo Alto, CA: $170,000 – $205,000

Additional:: Bonus, equity, and full benefits

SolutionsArchitect