CCWLasVegas2026

Join Orvera AI at CCW Las Vegas 2026: Booth #1633

When: June 22-25, 2026

Where: Caesars Forum, Las Vegas, NV - Booth #1633

CCW Las Vegas 2026 (opens in a new tab) attracts over 3,000 contact center operators and more than 200 speakers, making it the largest customer contact event worldwide. Orvera AI will be at Booth #1633 to address a crucial question: why does containment often stop at 30% when the target for call resolution is 80%?

Our booth will feature demos showing how agentic AI workflows (opens in a new tab) advance beyond basic containment to achieve multi-step resolution. We'll also demonstrate how contact center analytics software and agent assist software play a role in this process.

Key details:

• Orvera AI at Booth #1633, Caesars Forum, Las Vegas, NV
• Live demos: Voice AI handling calls from greeting to resolution
• Agent Assist : offering real-time knowledge, escalation cues, and wrap-up summaries for complex calls
• "Real Talk" sessions on contact center operations and revenue cycle barriers
• Meet the Orvera AI team at the booth:
  • Ash Pirvani, Partner & COO, Orvera AI - LinkedIn (opens in a new tab)
  • Dev W., Director Solutions & Growth, Orvera AI - LinkedIn (opens in a new tab)
  • Hemant Warier, Head of Marketing, Orvera AI - LinkedIn (opens in a new tab)

Visit Booth #1633, or read ahead to discover why enterprise teams are replacing legacy IVR with agentic AI designed for 80% resolution.

Solve the resolution gap with HIPAA-compliant agentic AI

Seventy percent of customers expect self-service from your contact center, yet most legacy IVR systems fail them before the first menu clears (Microsoft State of Global Customer Service Report). This resolution gap is a key concern for many CCW attendees heading to Las Vegas this June. Gartner highlights the transition: agentic AI evolves from passive responses to autonomous systems capable of executing multi-step workflows. This means moving from a system that merely reads a FAQ to one that checks account status, confirms eligibility, and resolves calls independently. Explore how this operates across common enterprise use cases (opens in a new tab) before planning your visit.

Orvera AI is a customer service AI platform designed for enterprise-level conversational AI. Voice AI manages routine calls from start to finish, while Agent Assist helps reps handle complex calls. Both operate under HIPAA-compliant voice automation, with SOC 2 Type II and GDPR-aligned controls, enabling healthcare enterprises to clear security reviews swiftly. Your first AI agent can go live in 3 to 6 weeks of kickoff, with implementation run by the Orvera team. Visit Booth #1633 at Caesars Forum from June 22-25 to witness the platform resolving a live call.