An invitation-only healthcare CX event focused on improving patient experience, digital engagement, and operational performance across healthcare organizations.


Healthcare experience leaders are actively evaluating new ways to improve access, reduce wait times, and support patients, members, and providers across increasingly complex service journeys. CX Healthcare Exchange West is a relevant forum for discussing how healthcare organizations can improve service performance without sacrificing consistency, oversight, or operational control.
Orvera is attending to speak with leaders exploring how enterprise conversational AI can move beyond basic call handling. Our focus is on AI Agents, Agent Assist, Voice of Customer intelligence, built-in QA, analytics, and governed escalation working together to improve resolution outcomes across healthcare interactions.
Representing Orvera at the event will be Ashfak Pirvani, COO of Orvera, and Dev Walecha, Director of Solutions and Growth. They will be available to connect with healthcare leaders seeking practical ways to improve service operations, increase visibility, and create measurable value through conversational AI.
If you are attending CX Healthcare Exchange West and exploring how AI can support healthcare service operations, be sure to meet Orvera at the event. We would be glad to discuss where conversational AI can create measurable value for your team.
Enterprise Conversational AI
Orvera is an enterprise-ready conversational AI platform, built on 18+ years of contact center leadership experience and designed to deliver structured resolution, stronger customer experience, and measurable performance.