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How to Bridge the Gap Between AI Engineers and Operations

Why enterprise AI deployment needs both engineering and operations expertise to connect technology with customer workflows.

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Overview

About this session

Enterprise AI deployment works best when technology and operations move together. In this clip, Ali Merchant explains why Orvera AI pairs deployment engineers with experienced operations professionals throughout implementation.

The approach helps technical decisions stay connected to real customer workflows, practical constraints, and measurable service outcomes.

TranscriptRead the full session

Today that you both have come together on a podcast instead of one, generally when we invite someone, tells you, which is our philosophy as well at Orvera, that while it's a technology revolution, goes hand in hand with operations. So generally in tech companies, deployment happens, you have this forward deployment engineer. But at Orvera, we always have one operations person with them all times. It generally is not the approach. So, I think this will be very interesting to see how you kind of blend it both together and balance it in a way that really helps the customers.

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