Videos
This library holds Orvera AI product walkthroughs, dashboard deep dives, conference panels and long-form conversations with the people putting AI agents into production.
All videos
12 of 26 videos · page 2 of 3
Contact center leaders share a practical buyer’s playbook for choosing AI partners, testing pilots, protecting CX, and selecting the right commercial model.
Ali Merchant and Michael Fritts discuss how AI can reduce hold times, automate routine healthcare calls, support human teams and keep operations compliant.
Explore how AI is reshaping enterprise operations, from speed-versus-risk challenges to scaling beyond pilots, with insights from Einat Weiss and Orvera.
See Orvera at Contact Center Week Orlando 2026, where CX leaders and operators discussed AI voice automation, workforce strategy and measurable outcomes.
See Orvera at Contact Center Expo 2025 in London, where CX leaders explored AI voice, future customer experience strategies, live demos, and networking.
See how AI voice agents absorbed an urgent staffing gap, automated nearly 80 percent of calls, reduced handle time, and improved CSAT.
Learn how AI voice agents act as the first line of support on contact center calls, automating most conversations and escalating complex or emotional ones.
See how Orvera achieved 20 to 30 percent higher resolution rates by building AI voice technology grounded in real contact center leadership experience.
Learn how AI voice agents reduce contact center costs, eliminate hold times, ensure consistent answers, and solve challenges caused by agent attrition.
Discover how AI voice agents cut contact center costs, eliminate hold times, deliver consistent answers, and solve challenges driven by agent attrition.
Learn how AI voice agents and human agents collaborate by dividing work between repeatable tasks and high-emotion, high-judgment interactions.
See how the Orvera dashboard powers a live AI voice agent handling open enrollment calls, eligibility checks, portal guidance, and real-time escalation.
Every workflow in these sessions is running in production somewhere. Book time and we will walk through yours.
