Why We Chose Not to Launch a Promising AI Product | Orvera AI
Ali Merchant explains why Orvera AI never launched a medical records product at 86% accuracy, and the philosophy behind shipping only what truly works.
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About this session
In this clip from the full podcast, Orvera AI Founder and CEO Ali Merchant shares a product decision the team made before launch. Its medical records review product had reached 86% accuracy, while other companies had raised $10 million to $25 million with products at around 80%.
Orvera still chose not to launch it. For medical records work, accuracy is of the essence, and anything below human level is not useful. Ali explains the philosophy behind that call: only launch products and services that are genuinely good, solve a real problem, and have real impact. The clip is designed for leaders evaluating how AI vendors decide what is ready for production.
Key takeaways
What comes out of it
86% was not enough. The medical records product beat competitors but never launched.
Competitors raised millions at 80%. Other companies raised $10 million to $25 million with lower accuracy.
Human level or nothing. In medical records work, accuracy is of the essence.
A launch philosophy. Only ship products that solve a real problem and have real impact.
TranscriptRead the full session
Ali Merchant 00:00:00.00 We got to a point where it was like 86% accuracy and other companies had raised 10, 15, 20, 25 million dollars with like 80% accuracy. But you know, we never launched that product because as a team, we believe that, you know, with 86% accuracy, you cannot use that platform
Ali Merchant 00:00:23.90 for medical records related work, right? The accuracy is of the essence there. human level or it's just not of any use. Meaning that tells the philosophy that we have that, you know, only launch products and services that are actually really good and solves a problem for someone and or for companies and leaders and, you know, has real impact.
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