Past event
CCW Las Vegas 2026
Las Vegas, Nevada, USA
CCW Las Vegas 2026 draws over 3,000 contact center operators and 200+ speakers, making it the largest customer contact event in the world.
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Past event
An invitation-only leadership forum focused on emerging technologies, automation strategy, and enterprise contact centre innovation.
- Dates
- Location
- San Diego Mission Bay Resort – San Diego, California, USA
About The Event
The CCW Executive Exchange – Emerging Technology is an invitation-only leadership forum designed for senior decision-makers in customer experience and contact centre operations. The event focuses on strategic discussions around emerging technologies shaping the future of service delivery.
Executives engage in peer-led conversations exploring AI maturity, automation frameworks, enterprise governance models, and technology evaluation strategies. The exchange emphasizes thoughtful decision-making around deployment readiness, operational scalability, and long-term technology investment.
By bringing together experienced industry leaders in a collaborative environment, the forum enables in-depth dialogue around how organizations can responsibly adopt new technologies while maintaining operational control and measurable business impact.
More events
Where else you can find us
Past event
CX Healthcare Exchange West 2026
Phoenix, Arizona
An invitation-only healthcare CX event focused on improving patient experience, digital engagement, and operational performance across healthcare organizations.
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Past event
Contact Centre Summit UK 2026
London, United Kingdom
A business-focused forum connecting contact centre leaders with technology providers to explore automation, efficiency, and CX innovation.
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