
CCW Las Vegas 2026
CCW Las Vegas 2026 draws over 3,000 contact center operators and 200+ speakers, making it the largest customer contact event in the world.
A leadership conference where senior executives discuss emerging technologies, operational strategy, and innovation across enterprise customer experience environments.

Consero events are known for bringing together senior executives and industry leaders for focused discussions around technology innovation and operational strategy. The conference environment encourages meaningful dialogue around the challenges and opportunities shaping modern customer engagement.
Key conversations explore advancements in automation, voice technology, analytics-driven decision making, and scalable service models that support large-scale customer operations. Leaders also examine how organizations maintain governance, quality assurance, and cost efficiency as service environments become increasingly automated.
Through executive roundtables and strategic networking, the event provides a platform for organizations to exchange perspectives on the next generation of customer experience transformation.
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CCW Las Vegas 2026 draws over 3,000 contact center operators and 200+ speakers, making it the largest customer contact event in the world.

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A business-focused forum connecting contact centre leaders with technology providers to explore automation, efficiency, and CX innovation.
See the same agentic voice and agent assist workflows we demo on stage, running on your own call flows.