The CX Evolution: Contact Center Week Orlando 2026
See Orvera at Contact Center Week Orlando 2026, where CX leaders and operators discussed AI voice automation, workforce strategy and measurable outcomes.
A look inside Orvera AI's booth at CCW Las Vegas 2026, with live demos of agentic conversational AI and first reactions from contact center leaders.
Overview
This short recap takes viewers to Booth 1633 at CCW Las Vegas 2026, where Orvera AI brought its agentic conversational AI platform for enterprise contact centers to the show floor. It captures the conversations, live demos, and energy of the event, along with first reactions from attendees who heard the AI agents in action.
Visitors describe the experience as human-like, timely, and fast, noting how detailed and polite the responses were. The video is designed for contact center and customer experience leaders who want a quick look at how enterprise teams are reacting to agentic AI that resolves conversations across voice, chat, and email.
Key takeaways
Live at Booth 1633. Orvera AI showcased its agentic conversational AI platform for enterprise contact centers at CCW Las Vegas 2026.
Human-like and timely. Attendees described the AI agent’s responses as human-like, timely, and fast.
Detail without friction. Even in a wrong-order scenario, the agent stayed polite while giving detailed information.
Built for enterprise scale. The platform resolves conversations across voice, chat, and email, with Agent Assist supporting every human agent.
00:00:06.18 So it was exciting. It was very cool.
00:00:18.92 It was very human-like. The responses were very timely. done in a very timely manner. I was very impressed.
00:00:36.08 You know, disappointment of the wrong order, but she did provide so much detailed information, very polite, very fast response.
Keep watching
See Orvera at Contact Center Week Orlando 2026, where CX leaders and operators discussed AI voice automation, workforce strategy and measurable outcomes.
See Orvera at Contact Center Expo 2025 in London, where CX leaders explored AI voice, future customer experience strategies, live demos, and networking.
See how a wrong Nike order became a helpful, polite, fast, and personal customer service experience powered by an AI-led support interaction.
The same agentic voice, agent assist and quality workflows, running on your own call flows in 3 to 6 weeks.